Policies, Shipping and Contact


 

Bark at us

pooch@poochpatch.ca
2036 Bovaird Dr W, Brampton, ON L7A 0H5
647-643-4799

WE SHIP TO ONTARIO AND QUEBEC ONLY
 

We process our orders/products on Saturdays. All orders/products are then shipped on Sundays. Orders are processed and shipped weekly on these days. If you would like to cancel your order,  you would have to do so on the Saturday before the order is shipped. All of our products are inclusive in this shipping policy 

If you live in Toronto you can expect your delivery to be made from Monday to Wednesday. If you live elsewhere your delivery will make it to you between Wednesday - Friday. If you are outside of Toronto and would like a tracking number - please email us after your purchase. Thanks!  poopeepotty, poopee potty, poo pee potty

No refunds once product is shipped. If grass is in poor condition, a complimentary replacement patch will be sent to the customer. Boxes must be opened immediately upon delivery to ensure freshness. If box is not opened immediately, a replacement patch will not be honoured.

PRODUCT IS AS IT APPEARS ON THIS WEBSITE

ALL GRASS IS SHIPPED THE DAY IT IS BOXED TO ENSURE FRESHNESS

REFUNDS CAN ONLY BE GIVEN BEFORE ORDER HAS SHIPPED